Anyone...anyone....

Below you will find the most recent response to the flower situation. Anyone want to take a chance and use that code? Maybe you get your flowers and maybe you don't, but hey...


Dear GORDON,


I sincerely apologize for your recent unhappy experience with our company. Complaints of this nature are taken very seriously and I personally assure you, I take full responsibility for our actions.

1-800-FLOWERS.COM® is committed to providing world-class service to our customers. We guarantee your satisfaction and will take the necessary steps to correct your situation. For over 30 years, we have helped people connect to the important people in their lives. I ask now that you give us the opportunity to earn back your trust.

If you do choose to give our company another chance, I have attached a savings pass for $15. To redeem your savings pass, please enter P9Z4-0533N-2315 in the savings pass field at checkout. While the savings pass does not make up for your experience, I do hope that you give us another chance.


Kind Regards,

Chris McCann
President