Saturday, February 17, 2007

Customer Disservice

Hello Gordon,


Thank you for shopping with 1-800-FLOWERS.COM.


We apologize that your order (deleted) was not delivered as you requested(Oh really). We have canceled your order, and issued a full credit of $70.54 back to your credit card(Super). The credit will appear on your credit card within 3-5 business days(How convenient). We look forward to serving your gifting needs in the future.(Not bloody likely)


If you have any other questions or concerns, please do not hesitate to contact us at the address listed below(Yeah, but there is only a 5% chance you will get a reply). You can also contact us at our customer satisfaction number, 1-800-468-1141(Again, the 5% rule applies).


Sincerely,(B to the S yall)


Toni Smith
Sales and Service Specialist
Custservice@1800flowers.com

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